Homeless Assistance Line

Homeless Assistance Line

Homeless Assistance Line:

Are you struggling to find stable housing in Manchester and overwhelmed with where to start? The Manchester Homeless Assistance Line has been created to give people easy access to homeless and housing services throughout the community. When you call the number, you will be connected with someone that can assess your needs and direct you to programs that are most appropriate for your specific situation. You can also stop by the following locations for walk-in service Monday to Friday (call the hotline for walk-in times.


After recognizing the difficulty the homeless population faces in finding housing, the Manchester Continuum of Care began to work on implementing a Coordinated Entry system in Manchester. This system model, designed initially by Housing and Urban Development (HUD), makes it easier and more efficient to connect homeless individuals with the housing they need. By calling our assistance line, an individual is sorted to the agency most appropriate to serve their needs.

In Manchester, our agencies were already doing the work of a Coordinated Entry system, just separately. Through the creation of the Homeless Assistance Line, the MCoC seeks to unify the system so that all partner organizations are aware of and connected to the services of other organizations. We have three lead agencies which are responsible for the populations most significantly homeless in Manchester- Child and Family Services for the homeless youth population, Families in Transition for homeless families, and New Horizons for single homeless individuals.

Description of Populations:


If you are between the ages of 12 and 22, you are eligible for homeless youth services. Manchester’s youth population’s first point of entry through our assistance line is Child and Family Services: the Youth Resource Center. The Youth Resource Center is at 326 Lincoln St, and their walk in hours are generally 10 to 6.

***Note: If you are in danger or need services after the walk in hours, please call the runaway and homeless youth crisis line: (800) 786-2929.***


Are you looking for housing for you and your children? The Family Place Resource Center, run by Families in Transition, is the point of contact for homeless families in Manchester. The address is 177 Lake Ave and their walk in hours are between 8 and 4.


If you are looking for housing assistance for just yourself, and are above the age of 18, you will be connected to New Horizons for New Hampshire. New Horizons can be found at 199 Manchester St and has 24 hour walk in hours.